In order to protect the personal information received from customers, we strictly comply with the laws and other ordinances regarding personal information.

・Our office strictly complies with the Act on the Protection of Personal Information and other related laws and ordinances.
・Our office has established rules for the protection of personal information, appropriately executes and administers these rules, and strives to continually make revisions and improvements in accordance with changes in information received on the environment and society
・Our office specifies proper reasons for using personal information and obtains and uses personal information within that scope.
・We take strict security measures for the management of personal information obtained by our office in order to prevent and rectify any leak or total or partial loss of personal information.
・Among the measures we have instituted for the handling, management, and protection of personal information, we have established a point of contact for complaints from a person concerned about his/her personal information, and we quickly and properly respond to such complaints.

At our office, in order to provide the various services we offer, including the online sales of our products, we pay the utmost care to the protection of personal information and appropriately manage personal information.
(At our office, in addition to the information that can be used to identify a specific individual, such as an individual’s name, address, telephone number and email address, we also refer to information related to the attributes of an individual, including age, sex and purchase history, as “personal information”.)

Our office obtains and uses personal information from customers for the following purposes.
However, when stipulated by law or after obtaining consent from the customer, we may use the personal information for purposes outside this stated scope.

・To send products or provide services
・To respond to inquiries from customers
・To send notifications to customers that our operations require
・To respond to inquiries from customers, provide follow-up service and relevant notifications, or execute other transactions with customers
・To conduct questionnaires for improving the services and products provided by our office

We do not disclose or provide a person’s personal information to a third party without consent from that person, except when required by law or when necessary to protect the life, physical well-being or assets of that person. However, we do provide personal information in order to carry out work such as packaging and sending products and collecting payments, and provide personal information to subcontractors and affiliated partners with whom we have concluded an agreement on the maintenance of confidentiality, to the extent necessary to provide the services or products offered by our office or an affiliate.

We have taken strict security measures for the safety management of personal information in order to prevent and rectify any leak or total or partial loss of personal information.

■Where to make inquiries■
Ohtani Patent Office
7th Fl. Toranomon ES Building, 3-25-2 Toranomon, Minato-ku, Tokyo 105-0001